Terms of Service – Luxury Junction

Welcome to Luxury Junction. These Terms of Service govern your access to and use of our website, https://luxuryjunction.shop/, and the products and services offered through it.

By accessing our website or placing an order, you agree to these terms. Please read them carefully before making a purchase.

1. General Information

Business Name: Luxury Junction
Website: https://luxuryjunction.shop/
Address: Surat, Gujarat, India
Phone / WhatsApp: +91-98752-50339
Email: luxuryjunction1@gmail.com

Throughout these terms, the words “we,” “us,” and “our” refer to Luxury Junction. The words “you” and “your” refer to customers and website visitors.

2. Eligibility to Use Our Website

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law. If you are under the age of majority, you may use our services only with the involvement and consent of a parent or legal guardian, where required by law.

You agree to provide accurate and complete information when placing an order or contacting our team.

3. Products and Descriptions

We make reasonable efforts to display product descriptions, images, specifications, prices, and other information accurately.

However, minor variations in colour, appearance, packaging, or presentation may occur due to lighting, photography, display settings, or supplier changes.

Customers should carefully review the product details, included accessories, warranty coverage, and applicable policies before placing an order.

4. Product Authenticity and Brand Representation

Product descriptions, quality grades, branding, packaging, and included accessories will be stated on the relevant product page.

Customers should review these details before purchase. Unless expressly stated and verifiable, no product should be assumed to be manufactured, authorised, or endorsed by an original brand.

Nothing in these terms excludes any rights or remedies available to consumers under applicable law.

5. Pricing and Payments

All prices and applicable charges will be displayed on the website or communicated before order confirmation.

We may offer payment methods such as prepaid online payments or Cash on Delivery (COD), subject to availability and applicable conditions.

For certain COD orders, a token or advance payment may be required. Any such requirement, including the amount and applicable refund or adjustment conditions, will be communicated before the customer confirms the order.

Orders will be processed according to the applicable payment and confirmation requirements.

6. Order Placement and Acceptance

Placing an order constitutes a purchase request. An order may require confirmation before processing or dispatch.

We reserve the right to review or decline an order in cases such as suspected fraud, incorrect pricing, inaccurate product availability, or delivery restrictions, subject to applicable law.

If payment has already been received for an order that we cannot fulfil, we will arrange an appropriate refund in accordance with our Refund Policy and applicable law.

7. Shipping and Delivery

We aim to deliver orders across India, subject to courier service availability.

Estimated delivery times are provided for guidance and may vary according to the destination, courier operations, holidays, weather, and other circumstances.

Please refer to our Shipping Policy for further details regarding delivery timelines, tracking, shipping charges, and failed deliveries.

8. Returns, Exchanges, and Refunds

Returns, exchanges, cancellations, and refunds are handled according to our published Refund Policy and applicable consumer-protection laws.

Customers should review the relevant conditions and time limits before placing an order.

Nothing in these terms is intended to remove any mandatory consumer rights available under Indian law.

9. Warranty and Replacement

Certain products may include a machine replacement warranty or another stated warranty.

The applicable warranty period, eligibility requirements, exclusions, and replacement procedure will be described on the relevant product page or in the warranty information supplied with the product.

Customers should contact our support team for assistance with eligible warranty claims.

A replacement warranty does not automatically constitute a cash refund, subject to applicable law and the customer’s legal rights.

10. Customer Responsibilities

When using our website, you agree to:

  • Provide accurate contact, billing, and delivery information.

  • Use the website only for lawful purposes.

  • Avoid fraudulent orders, payment abuse, or misuse of our services.

  • Respect the intellectual property rights of others.

  • Avoid attempting to disrupt, damage, or gain unauthorised access to our website or systems.

We may investigate suspected misuse and take appropriate action as permitted by law.

11. Intellectual Property

Website content, including original text, graphics, logos, layouts, and other materials owned by Luxury Junction, may not be copied, reproduced, distributed, or commercially exploited without appropriate permission.

Third-party trademarks, brand names, and product marks remain the property of their respective owners.

12. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, courier companies, analytics services, or external websites.

Such services may be governed by their own terms and privacy policies. We do not control independent third-party services and are not responsible for matters beyond our reasonable control, subject to applicable law.

13. Limitation of Liability

To the extent permitted by applicable law, Luxury Junction will not be responsible for indirect losses arising from the use of our website or delays caused by circumstances outside our reasonable control.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights and remedies.

14. Privacy and Personal Information

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that information may be processed as described in that policy and in accordance with applicable data-protection requirements.

Please review our Privacy Policy to understand how your information is collected, used, and protected.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website, services, or applicable laws.

The latest version will be published on this page with an updated revision date. Changes will apply as permitted by applicable law.

16. Governing Law and Disputes

These terms are governed by the applicable laws of India.

Any disputes will be handled by the competent courts or authorities having jurisdiction under applicable law. Nothing in this section limits any consumer’s statutory rights or access to legally available remedies.

17. Contact Us

If you have questions about these Terms of Service, please contact us:

Luxury Junction
Surat, Gujarat, India
Website: https://luxuryjunction.shop/
Phone / WhatsApp: +91-98752-50339
Email: luxuryjunction1@gmail.com

Thank you for choosing Luxury Junction. We appreciate your business and aim to provide a clear, reliable, and customer-friendly shopping experience.

Luxury Junction — Style That Makes a Statement.